Last Updated: July 15, 2026

Overview

Welcome to CrownStone. These Terms of Service (“Terms”) govern your access to and use of https://crownstone.shop, including all products, services, content, and features available through our website.

Throughout these Terms, the words “CrownStone,” “we,” “our,” and “us” refer to CrownStone. By accessing our website, browsing our collections, creating an account, or purchasing any product, you agree to comply with these Terms of Service. If you do not agree with these Terms, please discontinue using our website.

 

1. Eligibility and Website Use

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

You agree not to use our website for any unlawful, fraudulent, or unauthorized purpose. Any misuse of our services, including attempts to interfere with website security or violate applicable laws, may result in the suspension or termination of your access.

 

2. General Conditions

CrownStone reserves the right to refuse service, cancel orders, or restrict access to our website at our sole discretion whenever necessary.

Information transmitted through our website may pass through various secure networks to provide our services. However, all sensitive payment information is encrypted and securely processed through trusted payment providers.

 

3. Products and Pricing

We strive to ensure that all product descriptions, images, fragrance information, and pricing displayed on our website are accurate.

However:

• Product packaging may vary from images shown.
• Colors may appear differently depending on your device or screen settings.
• Prices and product availability may change without prior notice.
• We reserve the right to discontinue or modify any product at any time.

Any obvious pricing or technical error may result in the cancellation of an order before shipment. If payment has already been received, an appropriate refund will be issued.

 

4. Orders and Billing Information

By placing an order, you agree to provide complete, accurate, and up-to-date billing and shipping information.

CrownStone reserves the right to:

• Accept or reject any order.
• Limit product quantities.
• Cancel duplicate or suspicious orders.
• Verify customer information before processing an order.

If an order cannot be fulfilled, we will notify you using the contact information provided during checkout.

 

5. Payments

Payments are processed securely through trusted third-party payment providers.

By completing your purchase, you confirm that you are authorized to use the selected payment method.

For more information regarding payment procedures, please refer to our Payment Policy.

 

6. Shipping and Delivery

Estimated delivery times are provided for customer convenience and are not guaranteed.

Shipping delays caused by courier services, weather conditions, customs, public holidays, or other circumstances beyond our control may occur.

Complete shipping information is available in our Shipping Policy.

 

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers are encouraged to review this policy before completing a purchase.

 

8. Intellectual Property

All content available on CrownStone, including but not limited to:

• Logos
• Product Images
• Graphics
• Website Design
• Product Descriptions
• Text
• Icons
• Branding

is the exclusive property of CrownStone or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

 

9. Third-Party Websites

Our website may include links to third-party websites for your convenience.

CrownStone is not responsible for the content, privacy practices, products, or services offered by these external websites. Visiting third-party websites is entirely at your own risk.

 

10. Customer Feedback and Reviews

We welcome customer feedback, reviews, suggestions, and recommendations.

By submitting reviews or other content to CrownStone, you grant us the right to display, publish, reproduce, or use that content for promotional or business purposes, provided it does not violate applicable laws or your privacy rights.

 

11. Website Accuracy

Although we regularly update our website, occasional errors relating to:

• Product descriptions
• Pricing
• Promotions
• Availability
• Shipping information
• Technical content

may occur.

We reserve the right to correct such errors or update information at any time without prior notice.

 

12. Prohibited Activities

While using our website, you agree not to:

• Violate any applicable laws or regulations.
• Upload harmful software, viruses, or malicious code.
• Attempt unauthorized access to our website or servers.
• Use automated systems to collect website data.
• Infringe upon intellectual property rights.
• Engage in fraudulent or deceptive activities.
• Misrepresent your identity or payment information.

Violation of these Terms may result in immediate suspension of your access to our services.

 

13. Disclaimer of Warranties

Our website and products are provided on an “as available” and “as is” basis.

While we make every reasonable effort to provide accurate information and reliable service, CrownStone does not guarantee uninterrupted website availability or that all information will always be free from errors.

 

14. Limitation of Liability

To the fullest extent permitted by law, CrownStone shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of our website.
• Delay in delivery.
• Product availability.
• Technical interruptions.
• Third-party services.
• Purchase or use of any product.

Our maximum liability shall never exceed the total amount paid for the relevant order.

 

15. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

 

16. Changes to These Terms

CrownStone reserves the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page. Continued use of the website after changes have been published constitutes acceptance of the updated Terms.

 

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Hawaii, United States, without regard to conflict of law principles.

 

 

Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information available on our website.

Business Name: Crown Stone

Website: https://crownstone.shop

Business Hours: 9:00 AM – 5:00 PM, Monday to Friday (GMT -5:00)

Email: Support@crownstone.com

Address: 2330 Kalākaua Ave, Honolulu, Hawaii 96815, United States