PAYMENT POLICY

Welcome to CrownStone. We are committed to providing a secure, reliable, and transparent payment experience for every customer. This Payment Policy explains the payment methods we accept, how payments are processed, and the security measures we use to protect your financial information when shopping at https://crownstone.shop.

 

Accepted Payment Methods

To make your shopping experience simple and secure, CrownStone accepts the payment methods available during checkout, which may include:

  • Credit Cards
  • Debit Cards
  • Cash on Delivery (COD) (where available)
  • Secure Online Payment Gateways
  • Bank Transfer (if offered)
  • Digital Wallets (where supported)

The payment methods displayed during checkout are the only methods currently accepted.

 

Payment Processing

Payment is required at the time you place your order unless you select an eligible Cash on Delivery option.

After your payment has been successfully processed, you will receive an order confirmation via email containing your order details.

If your payment cannot be authorized or is declined, your order will not be processed until a successful payment is received. Please ensure your payment details and billing information are correct before completing your purchase.

 

Pricing and Order Total

At CrownStone, we believe in complete pricing transparency.

The final amount displayed during checkout includes:

  • Product Price
  • Applicable Shipping Charges
  • Taxes (where required)
  • Any promotional discounts applied to your order

There are no hidden charges or unexpected processing fees added after your purchase has been completed.

 

Payment Security

Your payment security is extremely important to us.

CrownStone uses industry-standard Secure Socket Layer (SSL) encryption to protect all payment and personal information transmitted through our website.

All online transactions are processed through trusted third-party payment providers that comply with recognized security standards to ensure your financial information remains protected.

 

Payment Information Storage

For your privacy and security, CrownStone does not store your complete debit card, credit card, CVV, or other sensitive payment credentials on our servers.

Payment information is securely processed by certified third-party payment providers. We only retain limited billing information necessary for order verification, customer support, and record-keeping purposes.

 

Fraud Prevention

To protect both our customers and our business, every order may be reviewed through our fraud prevention and security verification procedures.

CrownStone reserves the right to:

  • Verify customer or payment information before processing an order.
  • Request additional information if unusual activity is detected.
  • Cancel or refuse any order that appears fraudulent, unauthorized, or violates our policies.

If a payment is cancelled due to security concerns, any eligible amount received will be refunded to the original payment method in accordance with the payment provider’s policies.

 

Currency

All prices displayed on https://crownstone.shop are shown in the currency selected on our website during your shopping experience.

If your payment card uses a different currency, your bank or payment provider may apply currency conversion charges or additional fees. These charges are determined by your financial institution and are outside CrownStone’s control.

 

Payment Confirmation

Once your order has been successfully placed, you will receive an order confirmation via the email address provided during checkout.

If you do not receive a confirmation email within a reasonable period, please contact our customer support team for assistance.

 

Refunds

Approved refunds are processed in accordance with our Return & Refund Policy.

Refund processing times may vary depending on your payment provider, bank, or financial institution. CrownStone is not responsible for delays caused by third-party payment providers after a refund has been issued.

 

Policy Updates

CrownStone reserves the right to modify this Payment Policy at any time to reflect changes in our business operations, payment methods, or legal requirements.

Any updates will be published on this page along with the revised Last Updated date.

 

Contact Us

If you have any questions regarding payments or this Payment Policy, please contact us through the contact information provided on our website.

Business Name: Crown Stone

Website: https://crownstone.shop

Business Hours: 9:00 AM – 5:00 PM, Monday to Friday (GMT -5:00)

Email: Support@crownstone.com

Address: 2330 Kalākaua Ave, Honolulu, Hawaii 96815, United States

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