Thank you for visiting CrownStone. We’re here to help! Whether you have questions about our products, your order, shipping, returns, or anything else, our customer support team is ready to assist you.
Customer Support
If you need assistance, please don’t hesitate to contact us. We aim to respond to all customer inquiries as quickly as possible.
Business Information
Business Name: Crown Stone
Website: https://crownstone.shop
Business Hours: 9:00 AM – 5:00 PM, Monday to Friday (GMT -5:00)
Email: Support@crownstone.com
Address: 2330 Kalākaua Ave, Honolulu, Hawaii 96815, United States
Customer Service Hours
- Monday – Friday: 9:00 AM – 6:00 PM (PKT)
- Saturday – Sunday: Closed
Order Support
Please contact us if you need help with:
- Order status and tracking
- Product information
- Shipping and delivery
- Returns and refunds
- Payment issues
- Exchange requests
- General inquiries
To help us resolve your issue quickly, please include your Order Number (if applicable) when contacting us.
Response Time
We strive to respond to all emails and contact form submissions within 24–48 business hours.
Follow Us
Stay connected with CrownStone for the latest fragrance collections, exclusive offers, and product updates through our official social media channels.
Need Immediate Assistance?
For urgent order-related inquiries, please contact us via WhatsApp or email during business hours.
We appreciate your trust in CrownStone and look forward to serving you with premium fragrances and exceptional customer service.