Privacy Commitment at Crownstone
At Crownstone, we prioritize safeguarding your personal information. This policy outlines the details we collect, how we use them, and the steps we take to secure your data. By browsing or purchasing from our website, you consent to the practices described below.
1. Information We Gather
When you visit Crownstone or make a purchase, we gather certain details to process your orders and improve your shopping experience. The information we may collect includes:
- Personal data: Your name, shipping and billing addresses, email, and phone number.
- Transaction details: Payment information processed securely through verified payment providers.
- Technical data: Browser type, device information, and IP address for website analytics.
- Communication records: Any details shared when you contact our support team.
2. How We Use Your Information
Your data helps us deliver a reliable and secure experience. We use it to:
- Process and dispatch your handbag orders.
- Provide order updates and respond to inquiries.
- Enhance website functionality and user experience.
- Manage payments, refunds, and fraud prevention.
- Send optional updates (only if you opt-in).
We do not sell or share your personal data with unrelated third parties.
3. Sharing Information with Trusted Partners
We may share your details with reliable service providers who assist in daily operations, such as:
- Shipping companies handling your handbag deliveries.
- Payment processors ensuring secure transactions.
- Analytics services monitoring website performance.
All partners are bound to keep your data confidential and use it solely for the required purpose.
4. Keeping Your Data Secure
We apply strict administrative and technical security measures. Our checkout pages use SSL encryption, and sensitive details are not stored in plain text. Regular checks ensure we maintain recognized security standards.
5. Cookies and Tracking Tools
We use cookies to improve functionality and personalize your shopping experience. Cookies help us remember your preferences, analyze traffic, and display relevant product suggestions. You may disable cookies through your browser settings, though some site features may be limited.
6. Your Data Rights & Choices
You have control over your personal data. You may:
- Access the information we hold about you.
- Request corrections for inaccurate data.
- Ask for deletion of your details (unless retention is legally required).
- Opt-out of promotional emails.
To exercise these rights, contact us at support@crownstone.shop.
7. Third-Party Platforms
Our website may include links to external websites or social media platforms. We do not control their privacy practices and advise reviewing their policies before sharing any information.
8. Changes to the Privacy Policy
Crownstone may update this Privacy Policy to align with legal or operational changes. All updates will appear on this page with a revised effective date.
Contact Details:
- Email: support@crownstone.shop
- Address: 64850 Glacier View Dr, Bend, OR 97701, USA
- Effective Date: February 2026